If you still aren't receiving voicemail notifications, contact us so we can take a closer look at your account.
If your text message box is full, your device may not be able to accept new texts or notifications, including those for voicemail. If you're not getting notification of new voicemails, try deleting texts or text threads (there are apps you can use to back them up before deleting them). Tip: If you need help with any of these steps, visit our Device tutorials page, select your device, and use the search bar in upper right to find what you're looking for. If your device meets these criteria, and you're still having trouble with voicemail, follow the steps below. If there's less, free up space to allow the device to work properly. Check out Signal issues / no service troubleshooting.įor visual voicemail on iPhone, see Set up Visual Voicemail on your iPhone - Apple Support.įor visual voicemail on any device, your device needs at least 15% free memory. If you have fewer, your signal is too low for reliable service. Your phone shows at least two signal bars. To make sure you can receive voicemail, check the following: Visual Voicemail (VVM) messages don't download or appear.